š Returns & Refunds
How do I make a return or exchange?
Return deadlines. Our return policy applies to online and in-store purchases within 30 days of receipt. You can return your items to us up to this date for a refund/credit or a free exchange. Return policy. Returns are only accepted for products that
Are returns or exchanges free of charge?
Return conditions depend on the country from which you are making your request:. š«š· France: returns and exchanges are free of charge. šŖšŗ Europe: a fixed fee of ā¬10 will be deducted from your refund. š Rest of the world (international outside Eur
How long will it take to receive my refund?
Refunds are usually processedĀ within 14 business days after we receive and inspect your returned item. Exact timing may vary depending on your bank or payment method.
Can I get a credit note?
Yes, upon request, you can obtain a credit note that is valid both on our website and in all our stores (excluding affiliates). Contact our customer service department, specifying your order and the reason for the return. The credit note will be cred